FAQs
FAQs – The Stuff You’re Probably Wondering About
How much does it cost to hire National Reunion Services?
The cost of our services depends on the package you decide to go with. But for the majority of our committees, once the reunion in finished, there should be no financial cost to the Committee other than the cost to purchase your tickets.
Will the committee still get to have input about our reunion?
YES! It’s still your reunion and the committee will help make decisions about location, date, dinner selection, and more.
How far in advance should we start planning the reunion?
You can start anytime! Many of our clients start planning their next reunion as soon as the last one is done. With that in mind, we like to suggest at least 6-months, but we’ve seen very successful reunions planned in as little as 3-months. Keep in mind that, while planning your reunion can be done quickly, you need to allow for enough time for your classmates to make travel plans.
How is the ticket price determined?
There are three components to building your ticket price (listed below). Once we have a venue and you have chosen your package, we simply add the numbers together to give us your ticket price. This is a very transparent process that the Committee will be a part of.
- The inclusive venue price: This is the cost to rent the venue and serve your meal. It can include the meal cost, any rental fees, service charges, taxes, bar tender fees, etc.
- National Reunions fees: This is the fee for our services and will include everything that’s in your package.
- Committee Fund: This is anything that Committee decides to add to the price of the ticket to cover any costs not covered above.
What is a typical ticket price?
This is one of the questions we get most often and one of the hardest to answer and, frankly, will depend more on the Committee and your location you choose for your reunion than anything else. Our committees have the final say in what venue we use, the type of entertainment, etc. The more flexible you and your committee are, the lower the ticket price. We do everything we can to keep ticket prices as low as possible. Some areas are simply more expensive than others (San Francisco, CA is a lot more expensive than Boise, ID) and some venues are more expensive than others (The Fairmont is going to be a lot more expensive than a ballroom at a local golf course). With that said, the best way to see what our ticket prices look like is to contact one of our team to discuss your area, ideas and options.
Do you do multiple-year or multi-school events?
Yes! We love multi-year reunions! and have done many multi-school reunions. Both of these options become more popular following the 45 or 50-year reunion when attendance numbers start to drop a little.
Do we have to sign a contract?
Yes, a contract is required before we can start to work on your event. This is protect both your committee and our team so that we all agree on the services to be offered and the cost for these services.
Will we receive tickets in the mail?
We never say no, but our standard is to provide tickets digitally to keep costs down. After purchasing a ticket, your classmates will receive an email confirmation with all the important info. While we always suggest that you bring your confirmation, even that isn’t needed the night of your reunion! Your name and that of your guest (if you have paid for a guest) will be put on a “Paid and Attending” list that will be at the Registration Desk with your personalized name badges the night of your event.
When will we get our Memory Books?
We email out a digital Memory Book with addresses and bios of all classmates that have filled out the Memory Book form as well as all the photos that we have from your reunion. This email will go out as soon as a couple days after your reunion but may be held for a few weeks. Our team will work with your committee to ensure that we have as many classmates’ info as possible – even those that weren’t able to attend. Some committees ask us to send Memory Books out as soon as possible while others ask us to wait to allow stragglers to get us their info.
What should I wear to my reunion?
Every reunion is a little different and we suggest checking your reunion information page – this can be found by visiting our Upcoming Reunions link. If there’s no specific dress code or suggestion for your reunion, we suggest business casual to semi-formal. For men this would be slacks, khaki pants or dressy jeans with a polo or dress shirt or a suit if you prefer. For women, a business suite, nice slacks, a skirt or dressy jeans. At the end of the day, wear what you’re comfortable in – it’s your reunion!
Are reunion tickets refundable?
Our standard Refund Policy is below, but please check the reunion information page for your reunion as the policy for your reunion may differ based on local regulations, the venue or at the request of your committee.
Ticket refund requests must be received in writing within 14-days of the original purchase date. All refunds are subject to a $25.00 per ticket processing fee. Refunds are not available within 30 days of the event and any purchases made within 30-days of the event (or after the event) are non-refundable. Ticket transfers can be made up to 30-days prior to your reunion. Transfers are subject to a $25.00 per ticket transfer fee and all requests must be made in writing by the original ticket purchaser. No transfers will be made within 30-days of your reunion. Merchandise is reunion specific and is made to order. For this reason, we apologize but merchandise is non-refundable.